MICHELIN WARRANTY FOR COMMERCIAL VEHICLE TYRES

Every Michelin truck tyre bearing the Michelin brand name and complete serial and identification numbers, used in normal service and in accordance with the maintenance recommendations and safety warnings of the Michelin Group is covered against defects in design, workmanship and materials for the life of the original usable tread or 5 years from the date of invoice (or date of manufacture (DOT) if no proof of purchase is presented) whichever is earlier subject to the conditions set in this warranty. The original usable tread is the original tread down to the level of the tread wear indicators (1.5 mm of tread remaining) at which time the tyre is considered to be worn out.

Conditions and exclusions

Warranty claims can only be processed through an authorised Michelin truck tyre dealer. If an inspection by MICHELIN shows that the tyre has become unserviceable because of defect in design, workmanship or materials, it will be replaced in accordance with this warranty. No other warranty or guarantee express or implied will continue to apply to the extent permitted by law. The warranties contained in this warranty booklet are in lieu of all other express or implied warranties whether arising from law or contract or otherwise, all of which you agree to waive. The consumer must pay for the new replacement Michelin truck tyre on a pro-rata basis which will be calculated by multiplying the prevailing dealer selling price by the percentage of original usable tread which has worn. The cost of mounting, balancing and any other dealer service charges or applicable taxes is payable by the consumer.

The vehicle on which the tyre is used should be made available to a Michelin representative for inspection. This warranty does not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage insofar as the law permits, no Michelin representative, employee or dealer has the authority to make or imply any representation promise or agreement which in any way varies or waives the terms of this warranty.

Tyres presented to an authorised Michelin truck tyre dealer for compensation remain the property of the consumer and Michelin Australia Pty. Ltd. Accepts no responsibility for loss of or damage to tyres which are in the custody or control of an authorised truck tyre dealer for the purpose of inspection. Tyres accepted for compensation become the property of Michelin Australia Pty. Ltd. In the event of a dispute the consumer must make the tyre available for further inspection.

What is not covered

Truck Tyres/casings which are purchased from unauthorised truck tyre dealers or which become unserviceable due to:

  • Road Hazard injury (e.g. cut, snag, bruise, impact damage or puncture)
  • Incorrect mounting of the tyre, tyre/wheel imbalance or improper repair.
  • Misapplication, improper maintenance, racing, under inflation, over inflation or other abuse resulting in casing damage or fatigue.
  • Accident, fire, chemical corrosion, contamination, tyre alteration or vandalism.
  • Flat spotting or other damage caused by improper storage.
  • The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide.
  • Uneven or rapid wear caused by mechanical irregularity in the vehicle such as wheel misalignment, resulting in damage to the under tread, carcass or steel belts.
  • Climatic or Ozone effects.
  • Improper retreading.
  • Improper storage.
  • Vehicles carrying loads or running at speeds higher than the load and speed index recommended.


What the consumer must do when making a request for compensation

When making a request for compensation under the terms of this warranty, the consumer must present the tyre to an authorised Michelin truck tyre dealer, together with his personal identification, the original tyre sales invoice, the vehicle on which the tyres were used and the vehicle registration particulars as soon as possible after the tyre becomes unserviceable.


This warranty applies only in AUSTRALIA.